Privacy Policy

Last updated: January 2026. This Privacy Policy explains how Fiolternik Inc. collects, uses, discloses, and otherwise processes personal information in connection with our websites, applications, and services.

1. Information We Collect

We collect personal information in various ways, including:

• Information you provide directly: Name, email address, phone number, company information, and messages you send through our contact forms or customer service channels.
• Automatically collected information: IP addresses, browser type, pages visited, time spent on pages, and referral URLs through cookies and similar technologies.
• Payment information: Credit card details and billing information processed securely through third-party payment processors.
• Device information: Hardware model, operating system, and unique device identifiers.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, deliver, and improve our products and services
• To respond to your inquiries and customer service requests
• To process transactions and send related confirmations
• To send marketing communications, newsletters, and promotional materials (with your consent)
• To conduct research, analytics, and develop new products
• To comply with legal obligations and enforce our terms and policies
• To prevent fraud, security issues, and abuse

3. Legal Basis for Processing

In accordance with PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable Canadian privacy laws, we process personal information based on:

• Your consent: You have explicitly agreed to the processing of your data.
• Contract performance: Processing is necessary to perform a contract with you.
• Legal compliance: We are legally obligated to process the data.
• Legitimate interests: Processing serves our legitimate business interests or those of a third party.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers: Third-party vendors who assist us in operating our website and conducting our business, bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets.
• Your consent: With your explicit permission to third parties you specify.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Retention periods vary depending on the type of information and the purpose for which we use it. When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Under Canadian privacy laws (PIPEDA), you have the following rights:

• Right of access: You can request access to the personal information we hold about you.
• Right of correction: You can request correction of inaccurate or incomplete information.
• Right to withdraw consent: You can withdraw consent for processing at any time.
• Right to opt-out: You can opt-out of marketing communications by clicking the unsubscribe link in any email.
• Right to deletion: In certain circumstances, you can request deletion of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content. These include:

• Essential cookies: Necessary for website functionality and security.
• Performance cookies: Help us understand how visitors use our site.
• Functional cookies: Remember your preferences and settings.
• Marketing cookies: Track your activity across websites for advertising purposes (with consent).

You can control cookie preferences through your browser settings. Note that disabling certain cookies may impact website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information and terminate the child's account.

11. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than Canada. These countries may have data protection laws that differ from Canadian regulations. By using our services, you consent to such transfers, provided that appropriate safeguards are in place.

12. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

If you are not satisfied with our response to your privacy inquiry, you may file a complaint with the Office of the Privacy Commissioner of Canada.

14. Compliance Information

Business Registration: Fiolternik Inc., VAT: 847291053 RT 0001

This Privacy Policy is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.